Overview is the AI-powered property intelligence platform that watches every building in your portfolio 24/7, finds problems before your tenants feel them, and gives your entire team complete control from one place.
The average property manager doesn't know their building has a problem until a tenant calls. By then it's already an emergency, already expensive, and already damaging your relationship.
Emergency calls cost 3–5x more than proactive maintenance. Every surprise fault is money you didn't need to spend and a relationship you had to repair.
Experienced operators are retiring. New staff can't diagnose a multi-system fault from trend data. The institutional knowledge is walking out the door every year.
You manage 10 buildings across 3 service providers with no single view of what needs attention today. You're making decisions with incomplete information every single day.
Overview puts an AI operator on every site, a portfolio agent for every client, and a fleet command layer for your operations team. Every layer talks to the ones above and below it — knowledge flows in both directions.
VERA lives on each building and acts as a virtual experienced operator. She onboards to a new site in under an hour, learns every piece of equipment and its normal operating range, and scans every point every 15 minutes — forever.
Clients with multiple buildings get their own dedicated portfolio agent. Their facilities director or ownership group asks plain-language questions and gets answers across their entire portfolio — without needing to understand BAS, BACnet, or any technical system.
Your team gets a fleet-wide intelligence layer that reads every site, every health score, and every VERA memory — and helps you run your entire operation proactively. Know what needs attention before clients feel it. Dispatch the right tech to the right site. Draft client communications automatically.
Overview replaces your NOC monitoring contract, your BAS service dashboards, your tenant ticketing system, your manual reporting process, and your reactive dispatch workflow — with one intelligent platform that actually understands buildings.
Every site gets a real-time health score from 0–100%. Not based on connectivity — based on what VERA actually found when she checked every point. Click any score to open a live conversation with VERA about what's happening and why.
VERA scans every device and point every 15 minutes and reasons about the data like an experienced operator — catching multi-system faults, anomalies, and failure precursors that rule-based threshold systems miss entirely.
Every fault, fix, and equipment quirk gets written to a per-site memory file. Next time VERA sees the same pattern, she says "this happened in March — the belt was worn, check it first." Real institutional knowledge that never walks out the door.
VERA emails the right people in plain language before anyone picks up the phone. Specific, actionable, and sent from vera@overviewops.com — your clients start treating her like a real member of your team who's always on the job.
Every VERA and every portfolio agent has a full chat interface. Ask "why did the health score drop?" or "what's AHU-1 doing right now?" and get a real answer from an AI that knows that specific building's complete history.
Which of your 10 buildings needs attention this week? How did your portfolio perform this month? Which sites are candidates for a proactive client call? Overview answers every one of these questions in seconds with full context.
Every fault VERA finds gets evaluated for fleet-wide relevance. Equipment failure patterns, BACnet driver workarounds, and fault signatures that precede common failures — shared across your entire fleet so every new site benefits from day one.
A full tenant work order and service request platform built into Overview. Tenants submit requests, VERA triages them against live building data, and your team gets dispatched with full context already attached. No more Angus. No more disconnected systems.
Create, assign, and close work orders with full building context attached to every job. VERA knows what's wrong before the tech arrives. Every work order is linked to the fault that created it and the history of that equipment.
VERA spots energy waste the same way she spots faults — by knowing what normal consumption looks like. Automated energy reports, anomaly detection, and cost savings recommendations delivered to ownership automatically every month.
Tell Overview who's available and it recommends which tech should go where based on site proximity, equipment familiarity, fault severity, and history. Dispatch that actually makes sense instead of whoever answers first.
Board-ready monthly reports generated automatically for every client — building performance, fault history, energy trends, and full service summary — delivered as a branded PDF your clients will actually read and value.
Overview is vendor-agnostic by design. VERA connects through a standardized data adapter — she never cares what BAS platform she's running on top of, only what the points are saying. Add new platforms without changing anything about how VERA works.
One base subscription gets VERA on your site watching everything. Add modules as your operation grows. No long-term contracts. Cancel anytime. A fully loaded site still costs less than what you're paying Angus and your NOC contract combined.
Overview is live and deployed on real buildings today. Get early access and put VERA to work on your portfolio before everyone else does. Built in Ottawa. Deployed everywhere.
info@overviewops.com →